by stewartthompson@telecomconsult.ca | Dec 11, 2017 | Uncategorized
Simplifies complex environments and optimizes IT costs The acquisition by Cisco of Cmpute.io is another step by Cisco in advancing their value-added cloud capabilities. Cmpute.io helps customers optimize cloud resources and costs in multi-cloud environments. Managing...
by stewartthompson@telecomconsult.ca | Oct 10, 2017 | Blog, Featured
If your organization has not yet considered VoIP, then consider the fact that the federal government has found it wise to switch to VoIP to save money and improve reliability. Ottawa Axes 80,000 Landlines, Moves to VoIP VoIP is about more than saving money since...
by Stewart Thompson | Aug 13, 2016 | Blog
As Canada proudly celebrates Penny Oleksiak’s gold medal, I am a bit concerned for her phone bill. You see she ran out of her data plan after winning her second medal....
by Stewart Thompson | Jun 8, 2015 | Blog, Featured, Portfolio
Currently, if you are a consumer or small business and you have a telecom complaint, you can contact the Commissioner for Complaints for Telecommunications Services (CCTS). If you are abusiness with a total telecom bill of over $2,500 per month, you can take any...
by Stewart Thompson | May 21, 2015 | Blog, Featured, Portfolio, Wireless
With the Federal Court of Appeal rejecting a challenge by wireless carriers to delay the implementation of the wireless code of conduct, as of June 3rd, 2015 the code will apply to all wireless agreements. This means that consumers, small business, and employees on...
by Stewart Thompson | May 20, 2015 | Blog, Featured, Portfolio, Wireless
Last week the CRTC denied Rogers’ request that wireless service contracts for corporate individual plans (CIPs) and employee purchase plans (EPPs), entered into between December 2, 2013 and October 8, 2014, not be subject to the Wireless Code until their...
by Stewart Thompson | Nov 26, 2014 | Blog, Featured, Portfolio, Rate Watch, Telecom Audit
It was recently reported that the Federal Government’s Shared Services Canada department was billed $3.6 million in Telecom Late Payment Fees between September 2012 and March 2014! In March 2013 alone it was $646,565. The federal government did get this...
by Stewart Thompson | Nov 13, 2014 | Blog, Featured, Portfolio, Wireless
One of the ways in which wireless costs get out of control within organizations is excessive roaming charges incurred while travelling. It is an easy oversight by companies and employees that has fattened the bottom line of the Big 3 Canadian wireless carriers for...
by Stewart Thompson | Nov 6, 2014 | Blog, Featured, Portfolio, Telecom Audit
This week the Commissioner for Complaints for Telecommunications Services (CCTS) issued their annual report. The report showed a 17% drop in the number of telecom complaints by consumers and small businesses. It also clearly demonstrated that TELUS had markedly...
by Stewart Thompson | Oct 31, 2014 | Blog, Featured, Portfolio, Uncategorized
This week I attended Telecom 2014, an annual conference organized by Neotelis and held in Toronto for telecom, IT and contact centre management professionals. It is a 2 day event, with the first day focused on vendor products and services. On the second day there...
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